The film deals with questions that have long tormented us: Who was the first civil servant? How has the civil service developed over the course of history? What did Mr. Weber, Engineer Breitfuß, Ms. Knackal, and Mr. Claus do before MA 2412 existed? How did they meet? Why was MA 2412 actually founded? What if the EU decides to introduce a Europe-wide Christmas department? And what is the point of it all?